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From shop floor to top floor, instrumented.

Discrete and process manufacturers across the region compete on cost, quality, and speed — while aging control systems, opaque line performance, and disconnected enterprise platforms quietly erode all three. Our Manufacturing practice engineers the full stack from PLC to ERP, with production outcomes as the measure.

The business problem

The shop floor knows the truth. The boardroom often doesn't.

Most manufacturers across the Western Balkans run production on equipment installed across 15–30 years — with control systems, local HMIs, operator spreadsheets, and standalone systems collecting data that never leaves the factory floor. The board asks for a weekly production report and receives a retrospective PDF rebuilt from monthly email attachments.

This is a competitive problem, not a reporting problem. Manufacturers who see their operations in real time run tighter cycles, scrap less material, predict maintenance rather than react to breakdowns, and make planning decisions on current data. Those that cannot are giving competitors an operating-margin advantage they cannot close through commercial work alone.

Our Manufacturing practice engineers the digital shop-floor — from PLC-level automation up through SCADA, MES, and ERP integration. Every engagement is anchored to a measurable operating outcome — OEE, throughput, yield, energy intensity, or scrap rate — not to generic "Industry 4.0" slideware.

Measurable outcomes

Numbers our clients report to their boards.

+14pp
average OEE uplift on MES-instrumented lines
Across 12 production sites
-27%
unplanned-downtime reduction with predictive maintenance
First-year post-deployment
-11%
energy-per-unit reduction on monitored assets
Baseline vs. 12-month average
3.8×
faster batch-genealogy traceability in regulated sectors
Audit & recall response
What we deliver for Manufacturing & Industry

Twelve offerings engineered for this sector.

These are the offerings we most frequently deliver for Manufacturing & Industry clients — drawn from our twelve capabilities, twelve solutions, and four platforms, shaped to this sector's regulatory, operational and commercial specifics.

OFFER 01

ERP for Manufacturing

Manufacturing-specific ERP — Dynamics 365 F&O, Oracle Fusion, SAP S/4HANA — with shop-floor integration, costing, and quality modules engineered for actual operations.

OFFER 02

MES & Production Control

MES deployment and integration — scheduling, execution, OEE, genealogy, quality — integrated with ERP and shop-floor controls.

OFFER 03

SCADA & HMI Engineering

Industrial control and visualisation — Ignition, Siemens WinCC, AVEVA, Rockwell — engineered for operator productivity first.

OFFER 04

Industrial IoT & Edge

Sensor-to-cloud architectures, industrial gateways, edge computing, and time-series databases — for industrial environments.

OFFER 05

Predictive Maintenance

Vibration, temperature, and acoustic condition-monitoring combined with ML models — moving maintenance from calendar-driven to predictive.

OFFER 06

OT Cybersecurity & IEC 62443

OT security — network segmentation, asset discovery, anomaly detection, IEC 62443 alignment — integrated with our SOC.

OFFER 07

Energy & Sustainability

Industrial energy management — sub-metering, analytics, ISO 50001 frameworks, and tariff optimisation.

OFFER 08

Traceability & Coding

Serialisation, batch coding, track-and-trace — with Markem-Imaje and Zebra — for regulated and consumer-safety-critical sectors.

OFFER 09

Manufacturing Managed Services

Managed services for shop-floor and enterprise platforms — with industrial-grade SLAs and on-call engineering response.

OFFER 10

Industry 4.0 Strategy & Roadmap

Strategic advisory for Industry 4.0 maturity — current-state assessment, capability gap analysis, technology roadmap aligned to ISA-95, ROI cases, and implementation sequencing across ERP, MES, SCADA, and IIoT layers.

OFFER 11

Digital Twin & Simulation

Digital twin platforms for production lines, plants, and supply chains — process simulation, what-if analysis, virtual commissioning — with Siemens Tecnomatix, AnyLogic, AVEVA, or open frameworks selected for fit.

OFFER 12

AI Vision & Quality Inspection

Computer vision for inline quality inspection — defect detection, dimensional measurement, OCR, label and barcode verification — with Cognex, Keyence, Basler, or custom-trained models on industrial cameras.

Architecture & approach

Five layers, one integrated enterprise system.

Every Digital Enterprise engagement follows the same reference architecture — adapted to your scale, cloud posture, and compliance requirements. This is the stack-level view we present to steering committees and auditors.

SECTOR REFERENCE ARCHITECTURE

ISA-95 manufacturing reference architecture

Level 4 — Business
ERP SCM / APS Financial systems EAM Procurement
Level 3 — Operations
MES Quality & SPC WMS / warehouse Maintenance Genealogy
Level 2 — Supervisory
SCADA HMI Historian Batch management Alarm management
Level 1 — Control
PLCs DCS Safety systems Industrial networks Edge gateways
Level 0 — Field
Sensors Actuators Drives Instrumentation Vision systems
Capabilities behind this industry practice

The capabilities that power our Manufacturing & Industry work.

Our Manufacturing & Industry engagements draw on these four capabilities most frequently. Each is its own practice with dedicated leads, certified engineers, and standing sector playbooks.

Where we typically engage

Four entry points in this sector.

Every Manufacturing & Industry engagement starts from a specific trigger. These are the four we see most often — the conversation usually begins at one of them.

Scenario · OEE

Manufacturer with opaque line performance

Lines running 24/7 but nobody can say with confidence what OEE is. MES deployment, instrumentation, daily OEE reporting — 10–18 point uplift typical in 12 months.

Scenario · Brownfield

Legacy plant with ageing control systems nearing end of support

PLCs and HMIs installed 15–25 years ago, vendors ending support. Structured modernisation with parallel-run validation.

Scenario · Traceability

Regulated manufacturer needing batch-level track-and-trace

Food & beverage, pharma, cosmetics, chemicals — serialisation, batch genealogy, rapid-recall capability.

Scenario · Energy

Process operator with rising energy-cost exposure

Metals, cement, chemicals, food processing — sub-metering, analytics, ISO 50001, tariff optimisation. 8–15% reduction in year one.

Technology partners

The platforms our Manufacturing & Industry team delivers on.

Digital Enterprise is platform-agnostic by design — we lead with the right tool for your scale and compliance load, not the one that pays us the highest margin. Our engineers hold certifications with every major vendor in this space.

Industrial technology partners:

Microsoft Sap Oracle Zebra Markem Bluestar Cisco
Proof, not slides

A tier-2 bank replaced its core in 18 months, zero unplanned downtime.

Phased core banking modernisation across three subsidiaries — delivered against a central-bank audit deadline, a fixed-scope contract, and a zero-downtime commitment the steering committee demanded. The case study documents the scope, risks, and bankable business case.

See sector case studies
Let's talk

Manufacturing & Industry — let's talk.

A focused conversation with the senior partner who leads our Manufacturing & Industry practice — plus your CEO or CIO. We frame the opportunity, the risk envelope, and the engagement shape, then agree whether there is a fit before any proposal is drafted.

Book a plant assessment Request a proposal
Previous industry Healthcare & Life Sciences