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Home / Capabilities / Intralogistics & Automation
09 / 10 Capability

Warehouses and factories as engineered systems.

Our Intralogistics & Automation practice brings mechanical engineering, automation, and software under one roof — racking, FlexLink conveyors, AS/RS, autonomous robots, JAKA collaborative robotics, palletising, pallet wrapping, WMS, and industrial 3D printing. Virtual Era is the authorised representative in Kosova for JAKA Robotics, FlexLink, Smipack, Atlanta Stretch, and Hovmand.

The business problem

Labour is getting harder to find. And more expensive to keep.

Warehouse and factory operations across the Western Balkans are hitting a structural labour crunch. Recruitment takes longer, wages are climbing, e-commerce is pushing orders-per-hour to levels manual operations cannot sustain. The delta between "good enough" and "automated" grows every quarter.

Intralogistics is where mechanical, electrical, and software worlds meet. A racking-only vendor sells you racking. A software-only vendor sells you a WMS. A robotics-only vendor sells you AMRs. None of them integrate. None take accountability for the operating outcome. The client is left stitching three suppliers together through a general contractor.

Our Intralogistics practice delivers the warehouse or factory as one engineered system — design, mechanical installation, automation, robotics, WMS, ERP integration, ramp-up support, and RunOps. One design authority, one commercial accountability, one SLA after go-live.

Measurable outcomes

Numbers our clients report to their boards.

2.4×
increase in picks-per-hour on automation-assisted operations
Manual baseline vs 6 months post
-31%
labour cost per order on robotics-enabled sites
First-year operating model
99.7%
inventory accuracy with WMS & automated put-away
Post-cycle-count audit
-42%
order-to-dispatch cycle time on automated pick paths
Pre- vs post-deployment
What we deliver

Nine concrete services inside this one solution.

Every Digital Enterprise engagement is assembled from these modular services. Scope is agreed upfront, priced as fixed-outcome or time-and-materials, and governed by a single steering committee.

SERVICE 01

Warehouse Design & Simulation

End-to-end design — layout, slotting, flow, staffing — validated through discrete-event simulation before commercial commitment.

SERVICE 02

Pallet & Shuttle Racking

Engineered racking — selective, drive-in, push-back, live-storage, shuttle — designed for SKU profile and throughput, not just volume.

SERVICE 03

Conveyor & Sortation Systems

Belt, roller, shoe-sorter, cross-belt — engineered as integrated flow from inbound dock to outbound staging.

SERVICE 04

Autonomous Mobile Robots (AMR / AGV)

Robotics with movu-robotics and partners — goods-to-person, pallet moves, autonomous forklifts, swarm-picking. Integrated with WMS.

SERVICE 05

Automated Storage & Retrieval

AS/RS for pallets, totes, cases — vertical lift modules, carousels, shuttle systems — throughput engineered for peak, not nameplate.

SERVICE 06

Warehouse Management Systems

WMS implementation and ERP integration — Manhattan, Blue Yonder, Microsoft Dynamics, Odoo, custom builds.

SERVICE 07

Pick-to-Light & Voice

Pick-to-light, put-to-light, voice-directed picking, RF terminals — with Zebra hardware and WMS integration.

SERVICE 08

Industrial Additive Manufacturing

3D printing advisory and delivery for spares, fixtures, prototyping, short-run production — technology selection, service bureau, or in-plant deployment.

SERVICE 09

Ramp-up, Optimisation & RunOps

Post-go-live ramp-up, continuous flow optimisation, managed-services operations — accountable for throughput after day one.

Architecture & approach

Five layers, one integrated enterprise system.

Every Digital Enterprise engagement follows the same reference architecture — adapted to your scale, cloud posture, and compliance requirements. This is the stack-level view we present to steering committees and auditors.

VIRTUAL ERA REFERENCE ARCHITECTURE

Integrated intralogistics architecture

Business
ERP OMS TMS Finance Planning
Operations
WMS Labour management Slotting Yard management Dashboards
Automation
WCS (warehouse control) Fleet management PLC / controls Safety systems Integration bus
Mechanical
Racking Conveyors Sorters AS/RS Lift & transfer
Robotics & devices
AMRs / AGVs Pick-to-light RF & voice Scanners Industrial printers
Related capabilities

Capabilities that work alongside this one.

Most engagements combine multiple capabilities. These are the practices that most frequently operate alongside this one — each with dedicated leads, certified engineers, and standing playbooks.

Engagement shapes

Engagement patterns we see most often.

Different entry points, same practice. Whether the trigger is a strategic initiative, a regulatory deadline, a new system, or an operational problem, the engagement pattern is recognisable.

Engagement · Greenfield

New DC built from the ground up

E-commerce retailer, 3PL, or distributor building a new DC of 10 000–60 000 m². Full design-build-integrate, 10–18 months concept to live.

Engagement · Retrofit

Existing warehouse hitting capacity walls

Operation pushing against peak limits. Phased retrofit with automation islands, WMS uplift, selective robotics — site keeps operating.

Engagement · Cold chain

Food, pharma, or beverage cold-chain automation

Specialised cold-storage — reach-trucks, dense storage, cold-rated robotics, temperature-monitored traceability, full regulatory compliance.

Engagement · 3D

Manufacturer evaluating additive manufacturing

Advisory on where industrial 3D printing makes commercial sense — spares, tooling, short-run, prototyping. Business case before equipment.

Technology partners

We certify our teams on the platforms that matter.

Digital Enterprise is platform-agnostic by design — we lead with the right tool for your scale and compliance load, not the one that pays us the highest margin. Our engineers hold certifications with every major vendor in this space.

Intralogistics partners:

Zebra Markem Bluestar Microsoft Dell
Where we apply it

Sectors we deliver intralogistics for.

All industries
Proof, not slides

A tier-2 bank replaced its core in 18 months, zero unplanned downtime.

Phased core banking modernisation across three subsidiaries — delivered against a central-bank audit deadline, a fixed-scope contract, and a zero-downtime commitment the steering committee demanded. The case study documents the scope, risks, and bankable business case.

Read the case
Let's talk

Start with a warehouse walk-through.

A day on site. Our warehouse engineers map the layout, interview operations leads, extract data from your WMS/handhelds, and simulate realistic improvement scenarios. Deliverable: sized, phased modernisation roadmap with envelope.

Book a walk-through Request a proposal
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